Includes the most frequently asked questions. Just click a question to find the answer.
Click a question to find the answer. Don’t forget that if you cannot find the answer to your question here, you can always contact us through email (firstname.lastname@example.org) or by phoning us at +358 40 5003028 (Mon-Fri 9am-5pm)How do I order?< /a> Which payment methods are available in the online shop? Do I have to register? How do I find out the correct ring size? How do I know the length of the chain I should order? What if I wish to return my order? How long will it take for my order to be delivered? Can I track my order? What does my order include? The ring I have ordered is not the right size; what do I do? The chain I have ordered is not the right length; what do I do? I would like to have an engraving in my piece of jewellery; is that possible? Can I buy a voucher? Can I exchange a product? What if I receive a faulty item/an item is missing from my order? What kind of a company is T:mi Heli Kauhanen? What are the company’s contact details? Where do I find your retailers? Which materials does your company use? Where do you source your materials? Where are the products made? Who makes the products?